Residents of several Nairobi neighborhoods are being urged to prepare for a temporary disruption in water supply as the city’s main water utility carries out essential maintenance.
The Nairobi City Water & Sewerage Company Ltd. announced that the Sasumua Water Treatment Plant will be shut down from 6:00 am on February 20, 2026, to 8:00 am on February 21, 2026, to improve production efficiency.
The shutdown will affect water supply across a wide range of areas, including Westlands, Lavington, Kilimani, Kileleshwa, Dagoretti, Kibera, Karen, Langata, Nairobi West, Upper Hill, and surrounding neighborhoods.
Specific locations impacted include Riverside Drive, Chalbi Drive, Convent Drive, Argwings Kodhek Road, Hurlingham, Daystar University, Kenyatta National Hospital, Ngara, Gigiri, and Village Market, among others.
In total, the company listed over 60 neighborhoods and estates expected to experience reduced water availability during the maintenance period.
Acting Managing Director Martin Nang’ole appealed to residents to exercise caution and conserve water during the shutdown.
“We appeal to all affected customers to use the available water sparingly during this interruption period and to store sufficient quantities where possible. Any inconvenience is highly regretted,” he said.
The company also provided a toll-free line (0800 724 366) and email ([email protected]) for inquiries and updates.
The water utility explained that the maintenance works are necessary to enhance the reliability and efficiency of water production, a key priority for the company.
“Improving production efficiency at Sasumua Water Treatment Plant is essential for maintaining a consistent and reliable water supply for Nairobi residents,” the company said in its notice.
Nairobi Water has repeatedly emphasized the importance of preparedness during such planned interruptions, as the city’s growing population and extensive service area make water management a complex task.
The company encourages households, schools, businesses, and institutions to plan ahead by storing adequate water and limiting non-essential usage until normal service resumes.
The maintenance exercise is part of ongoing efforts by the Nairobi City Water & Sewerage Company to improve service delivery across Nairobi County.
Residents are advised to monitor updates via the company’s official website, social media channels, or the contact points provided to stay informed about any changes to the scheduled works or restoration timelines.
